Maintaining Control - Revisited

Hello Everyone,

So, I'm gonna take brief break from posting your novels to address an issue brought up by a follower.

A young lady called me (I won't reveal her name for privacy reasons) and explained that she published through Createspace and had been trying to get her book into a bookstore. The bookseller pulled her book up online and said while he'd love to stock it, he couldn't because they book isn't returnable. Those of you who've read this blog know that while I like Createspace, I'm against using their Expanded Distribution Program for this very reason. Most authors don't really understand the ramifications of signing up with this program until it's too late.

I cannot stress enough depending on your goals for your book, which often includes getting it shelved in bookstores--or at a minimum having book signings in bookstores--your book must be returnable. In this economic time, booksellers do not want to be stuck with a bunch of books that won't sell. If they don't sell, they want to be able to return them.

This requires you to ask the right questions when signing up with any POD company to print your book. Three aspects that are key to getting your books in stores: Price, Returnability, and Discount. The price has to be comparable to similar books in the genre and of the same length, you must offer a reasonable discount, and your book must be returnable. Therefore, here are key questions you must always ask BEFORE signing up with a POD company.

1. What is your standard discount to booksellers? (If it's less than 40 percent, it is unlikely but not impossible, to get your book in stores. Standard discount is 50-55 percent).
2. Can I set my own standard discount?
   
3. Can I accept returns? (Lightning Source allows you to accept returns).
   
4. If I can accept returns, does that option cost me anything? (With Lightning Source and similar PODs the option is FREE. Other company charge hundreds of dollars to allow returns. If you pay that, you're getting taken for your money).
5. Can I set my own book price? And does that option cost me anything?
   

I go into significant detail about this issue here: http://cheapindieauthor.blogspot.com/2010/01/what-is-pod-and-maintaining-control-of.html. Please check it out before you make any major decisions about publishing your book.

I'm off the soapbox now. New indie authors will be coming up beginning again on Monday!

All POD Companies are NOT Created Equal

Okay, so you've got your book written and editted. Now it's time to find a printer/self-publishing service. I'm going give you some background on print-on-demand so that you'll know what it is--and what it isn't--based on the hundreds of questions I've seen asked on various forums.

What is print-on-demand?

Print on demand is a production model which essentially provides that books are printed according to market demand--or when they're ordered. It's based on Toyota's Just-In-Time production. JIT provided that instead of pre-building thousands of cars and hoping that enough customers would come to buy them, they'd build them as they're ordered. And they'd make their production process SO efficient, that a car could be built according to the customer's specification, in no time flat. The same principal holds true for POD. Instead of, say an author, having to order 10,000 books and store them in the garage, praying they can find some place to sell them, you order the books as you find customers. It reduces the need to stock inventory from every level of the bookselling process. So, if a store wants to buy 5 copies of your book to try it out, they can buy five, see if they'll sell, and then order more if necessary.

That's all print-on-demand is. So when you hear POD, you should not equate that with PUBLISHER.

The big difference between POD and Offset printing is that if when you order books in bulk numbers from offset printers, the more you buy the less it costs per book to produce. With POD, the cost of the book is the same regardless of whether you purchase one or 1,000. This makes POD more expensive than offset printing when you get into "thousands" of books. As a self-published author just starting out, you are probably not going to need thousands of books. Some have problems selling hundreds...and tens. At this stage of the game, POD is probably the best option.

So, what are POD companies?

Again, POD companies are NOT publishers! None of them are. POD companies are, for the most part, middle men or facilitators. They help turn your masterpiece manuscript into book format. That is all they do.

Different PODs, offer different pay-for services, at different costs. Some offer editing services, book cover design, marketing, and distribution. These are services that you pay for that can help enhance your book's presentation. Offering these services does not make it a publisher. With a traditional publisher, you should NEVER have to pay for the services. They will be provided to you for free AND you will receive a royalty.

"Well," you say, "my POD company pays me a royalty." Doesn't matter because the entire cost of producing your book was borne by you...not them.

There are different levels of POD companies. For the sake of this post, I'll call them Full Service, Minimal Service, and Mixed Service.

Full service companies include: iUniverse, Xlibris, AuthorHouse
Minimal Service: Lightning Source, TextStream
Mixed Service: Createspace/Booksurge, Lulu

Now, I've only selected a handful of companies. There are many more that you can Google.

Which company is for me?

Before you sign up for anyone, you MUST assess your needs and your goals. When I got ready to publish my book, I had several needs and goals.

Goals: To get my book onto as many major book retailers as possible. To get my book on bookstore shelves. Getting onto online retailers seemed to be the easiest thing. Getting into bookstores, not easy AT ALL. Through my research, I found out that you need several things to get into bookstores.

• You book must be set at a retail price comparable to similar books on the market.
• You must offer a standard industry discount typically between 40-55%.
• Your book should be returnable. That means, if a retailer can't sell it, they can send it back to you for a refund.
• Your book should be available through a major distributor (Ingram, Baker & Taylor)
• It should have a professional-looking cover and interior.

Needs:

• To be able to set my price.
• To offer returnability
• A printer
• Amazon sales channel
• To keep the set up, price, and printing costs as CHEAP as possible.

Now let's turn to the PODs.

Full Service PODs offer everything. They help you set up your files. They send your book to the printer. They set up distribution for you. They offer marketing, book design and editing packages. It's an All-in-One. But remember, for my goals, I want to get into bookstores too, so I want to ask about the following: Discount, Returnability,

• Xlibris - Cheapest Package - $399; Wholesale Discount- up to 48%; Book returnability - $699; Set your own price - $249; Distribution/Retail-Ingram, Baker & Taylor, Amazon
• iUniverse - Cheapest package - $1099; Wholesale Discount - 36%; Book Returnability - $699; Set your Own Price - No; Distribution-Ingram, Baker & Taylor, Amazon
• AuthorHouse: Cheapest package $599; Wholesale Discount - Could not find information; Book Return - $699; Set your own price - No; Distribution - Baker & Taylor, Ingram, Amazon

Minimal Service. These companies provide you with printing services and access to distribution channels ONLY. No editing, no book design, no marketing, no nothing. They are the cheapest because they don't offer these services. You have to format and submit your own files in PDF format. But they give you the most direct access to the distribution channels because they are owned by the distributors. This means, instead of the middle man, you're working directly with the companies and your books get listed much more quickly from the point of signing up. These companies work with major publishers, like the Hachette Group, on a regular basis. So they don't just work with authors, they work with presses of all sizes and prominence.

• Lightning Source - $37.50 book interior upload ; $37.50 bookcover upload; $30 for proof (includes overnight delivery); $12 for listing with Ingram; Set your own price - Yes, Free; Set your own wholesale discount - yes, Free; Book Return - Yes, cost to print book +$1.00; Baker and Taylor, Ingram (Listing to Baker & Taylor takes 4-6 months, Ingram - Immediately)
• TextStream - $30 file set up; listing with Baker & Taylor; Set your own price - Yes, Free; Set your own wholesale discount - Yes, Free; Book Return - Yes, Free; Distribution - Baker and Taylor (immediately).

Mixed Service Companies: These companies let you do things your way. If you need more services you can get them. But if you don't need the services, you could potentially publish your book for FREE.

• Createspace: Cheapest package: Free; Set Your Own Price - Yes, Free; Set your own wholesale discount - No; Distribution - Expanded Distribution With ProPlan ($39) - Yes, Ingram, Baker & Taylor, Amazon. Wholesale discount - 40% Amazon, Bookstores ??? (author gives up 60%, we don't know what goes to the retailer).
• Lulu: Cheapest package: FREE; Set your own price - No (typically above market prices); Distribution - Yes (for a fee); Book return - Could not find information; Distribution - Amazon, Ingram, Baker & Taylor; wholesale discount - ???

(Note: I'd always be wary of a company that does not make this information readily available on their website.)

What services did I choose and why?

In a previous post, I spoke about the benefits of purchasing your own ISBN. One of those benefits was getting to work with as many companies as I want to ensure that I'm getting the best (cheapest) deal and widest distribution.

Well, as the cheap indie author, I selected: Lightning Source, TextStream, and Createspace. Why? Because I wanted to be able to offer my book to bookstores while maintaining maximum control over pricing, discounts, and returnability.

• I had complete control over my cover design. With many full service PODs, they use templates and stock photos that make your book look "self-published."
• I have the technical savvy to set up my own files.
• I hired my own editors and got a better perspective because I used someone directly from the publishing industry. With those services, you don't know the professional history of the editors that work on your book.
• I could offer returnability at no cost, something most companies charge $699
• I designed my own book interior (Design Wizard - $37--Google it)
• I controlled my own pricing--for free. Most do not allow you to set your own price. I went to the bookstore, checked out the prices on books similar to mine, and set the price accordingly.
• I can set my own wholesale discount for FREE; this allowed me to set a standard wholesale discount.
• Createspace is an Amazon company, so they take the lowest discount for Amazon sales (40%); Through anyone else they usually require 55%. So by using Createpace, I'm keeping more royalty.

So, to sum up, before you sign up for ANY POD, if you endeavor to get into bookstores ask the following questions.

• Can I set my own price?
• Can I use my own ISBN?
• Is the agreement non-exclusive? (A MUST--if you want to work with multiple companies)
• What wholesale discount do you offer to retailers, Amazon? Can I set my own discount?
• Do you offer book returnability? How much does this service cost?
• Which distribution channels do I have access to (Ingram and/or Baker & Tayor a MUST)

Unfortunately, many authors who sign up with many of the full service companies don't understand what I've explained today and they set their book up for failure.

For example: One company offers a 36% discount. This is below the industry standard and bookstores probably won't stock it. But this same author might pay $699 to offer book returnability. They've wasted $700 to offer book returnability on a book that a bookstore will never stock.

What does a bookstore mean when they say, "We don't stock POD books."?

First, we now understand there is a difference in PODs and the services that they offer. They are not equal. When a bookstore says they don't stock POD, they mean companies like the example above that offer 36% discount and no returnability.

If your POD company is Lightning Source and you offer returnability and a standard discount (and provided your book is well-designed and priced) you have an EXCELLENT chance of getting your books on bookstore shelves.

How do I know?

Because I did it! On the next post, I'll tell you how!

Anymore questions on POD?

Until next time, keep it real...and keep it real cheap!

Much Ado About Book Covers

I’ve said it before and I’ll say it again. Your book cover is the single-most important marketing tool that your book will ever have. Forget what you heard, EVERYONE judges books by their covers in some respects. Although a poorly-designed front cover may not stop everyone from checking out the back cover or the first page, those people are few and far between.

I do not profess to know all the elements of book design, but I do know a little bit about the book business now and if I indie publish my second novel, there are several things I’ll be taking into consideration that I did not during the first round. So, I've created "The Four Commandments of Cover Design for Indie Publishers and Authors" A few of these principals are particularly geared toward African-American authors because, like it or not, our books are not necessarily going to be marketed like those in the mainstream. It’s just a reality you’re going to have to learn how to deal with.

1. Know where thy book will be shelved in a bookstore.

When I created the book cover for The Bum Magnet, I designed it in a bubble. I didn’t go to the bookstore to look at other books. I had NO idea whatsoever about how books were shelved and marketed by retailers. In my poor naïve little mind, I wrote a “chick lit” book, you know, women’s fiction. So, I imagined my book shelved with the Sophie Kinsellas, Emily Giffins, Erica Kennedys.

Boy was I WRONG! As an African-American author with an African-American on the cover, your book gets shelved in the African American/Urban Lit section of the store. So, instead of my book sitting among the cute colorful illustrated covers, my book was placed on the Urban lit table right between the following books. Book 1 and Book 2.

Yep! Imagine my surprise.(LOL) It's funny now that I think back on it. I was like, “It’s not supposed to be here!” because, in my head, I had shelved the book in another place in the store. Knowing what I know now, I would probably go with a fun all-text cover, so that the book could reach more mainstream audiences without looking like “Which one of these is NOT like the others?” no matter where it sits in the store.

African-American authors in particular need to understand (if not accept) the fact that retailers lump all African-American books into one big pile, with the exception of the best of the Bestsellers. Terry McMillian and the like will always have a space with other mainstream writers. Most of us will not. So, you should not write a book about women living in the '60s and expect to get shelved next to Kathleen Stockett. It's probably not going to happen UNLESS you become a bestseller. Make sure your book will attract ALL audiences that it's marketed to!

2. Know how thy book will be tagged online.

Thankfully, the big cover debacle did not spill over into the Internet world. That’s the beautiful thing about tags, which are especially important on Amazon. What’s great about tags is that the customer, not the retailer, gets to decide where your book will be shelved. The most frequently used tag on my book is “chick lit” so readers see the book as I intended them to see it. If you pull up the Amazon website and type “chick lit” in the search box, my book will come up on the first or second page. My cover fits in among the chick lit titles...yet it still stands out. That's what you want.

As an aside, make sure that you encourage people to tag your book when it’s listed on Amazon. The more frequently your book is tagged in a particular category, the sooner your book will come up when someone searches by that term. For example, I have 50 tags in the chick lit category, so my book now comes up within the first two pages if someone searches for chick lit. I don’t know about you but I may look at the first 5 screens of books in a given category before I give up, so the earlier your book comes up on a search, the better chance you have to get a sale. Encourage folks to tag your book…and please tag mine if you’re in the neighborhood. :)

3. Design thy cover to look the same as others on “thy shelf” – but different.

You want the cover to stand out, but you don’t want it to stand out in a bad way. You want your cover to be unique and similar at the same time. Sounds oxy-moronic but it’s true to an extent.
As I watched book buyers come in and peruse the books on the Urban Lit table, my poor little book was mostly overlooked. I think because the cover said, “You are waaaay out of my genre.” Even if the story might’ve appealed to from a female perspective, the cover didn’t get them. So, I moved the book over to the mainstream table and covered up another author’s book so I could squeeze The Bum Magnet in between Emily Giffin’s “Love the one you’re with” and another title that had a very colorful “chick lit-ish” cover (can't remember the name). And guess what? It got picked up within ten minutes. I moved two more books to that same table (on top of the author's book--shame on me!) and the entire supply had sold out within two weeks and the store placed a second larger order the next go around. Why? Because the cover was at least “in the family” of the kind of book they were looking to buy.

4. Thy cover MUST reflect something in thy book.

You'd think this wouldn't need to be said, but I've seen a few indie published books, which shall remain nameless, in which I could not figure out what the cover had to do with what I was reading. If your book cover doesn't reflect something in the interior, then that's literary fraud as far as I'm concerned. It should also reflect the tone. If your book is funny, the cover should give that impression. If the book is full of drama but you have a clown on the front--that's not a good thing. If you have a sexy half naked woman on the cover but there's no sex in the book, somebody's probably gonna be looking for a refund.

Anyway, you live and you learn! As an African American chick lit writer, I have a good idea of what kind of cover it will take to sell my book to African-American and mainstream audiences—a catchy title and a cover that literally sits on the fence between the two segments.

So, do your market research and DO NOT design your book cover in the bubble that is your head—the way I did. Trust me, you want your book to find its audience as quickly as possible and a little research will go a long way in helping the two meet.

Until next time

Keep it real...and keep it real cheap!

What is a POD? And What is "Maintaining Control" of Your Book?

Earlier today, I made a post on an Amazon forum about POD publishers. What does it mean to be a POD? What is the difference between service oriented PODs like iUniverse, AuthorHouse, and Xlibris as opposed to other PODs like Lightning Source and TextStream. And what does using one POD over the other mean in terms of your control. As one of the principal goals I stated in the previous post is maintain maximum control over all aspects of your book, I thought it would be a good idea to repost my response to another author's question about iUniverse, what does it mean that iUniverse is a POD, and what impact does using their ISBN over buying your own ISBN have over your "control" over your book.

Here is my response...

Keep in mind that Print On Demand is only a method of printing. iUniverse, Xlibris, Createspace, Lightning Source are all the same, POD companies, the real difference is the level of service that they offer to help you get your book ready for market. Lightning Source and Text Stream are bare bones, they do nothing except accept your files and print your book. iUniverse, Xlibris, Createspace offer more services--editing, marketing, book design, etc. The result is the same. Your book is printed as the book is ordered - print on demand. They are NOT publishers per se, they are printers. But because they provide you with the use of their ISBN number and their printing service, you are bound by their terms. For a publisher to be a publisher in the true sense of the word, they will not charge you a penny. They will do everything from editing book design, marketing, etc. AND pay you a royalty. Through iUniverse and such services YOU PAY them to handle those services ... and that makes you a self-publisher when you use them.

In terms of your ISBN, iUniverse is the publisher associated with your ISBN number--not JOe Shmoe. So, if you, as Joe Shmoe, wanted to take that ISBN and print your book with TextStream (baker and taylor), or Lulu, or Booksurge, for example, you as "Joe Shmoe" could not use that ISBN number anywhere you choose to use it. iUniverse will always be the publisher of record for that ISBN, not you.

Here's a practical example.

9780615307046 is my ISBN number.

That number is associated with K.L. Brady/LadyLit Press (my imprint). I use that ISBN number with Lightning Source, Createspace, and Text Stream - and the publisher of record is K.L. Brady/LadyLit Press.

Your ISBN number is 987876568788, that number is associated with iUniverse, iUniverse uses that number to get you into Lightning Source -- and the publisher of record is iUniverse.

What does that mean for you?

Say you and I want to get our books into a Bart's Bookstore. Bart requires requires a 50% wholesale discount and returnability and that the book should be competitively priced at $14.95 to sell.

For me, it's not an issue. I can set my price at whatever I want, I can offer returnability (and it doesn't cost me a penny, no special service to purchase), and I can dictate my wholesale discount.

iUniverse dictates your wholesale discount and your price. So, iUniverse may say the maximum discount you can offer is 40% and your minimum price is $16.95. Furthermore, iUniverse says books cannot be returned.

I've just got my book on a bookstore shelf and you did not, because iUniverse controls your terms--and I control my terms.

It makes a big difference for stores. Otherwise, it's not a big deal.

Also, I'm not saying those are iUniverse's terms, I'm just using those figures and policies as an example because that's how most PODs work. They dictate your price, your wholesale discount, and your returnability. I maintain total control over everything.

That is the difference.